iTunes downloaded from the Apple website (Windows): Open iTunes and go to Help > Check for updates.Additionally, ensure that you are running the latest version of iTunes: Perform any outstanding updates on your Mac or Windows PC. If your iPhone, iPod or iPad shows a prompt asking if you would like to Trust this computer, simply tap Trust (you may need to enter your device's passcode).If iTunes does not recognize your device, here's what to do.Īny of these steps could be the fix for your particular issue, so try connecting your device again after each step. When attempting to connect, ensure that your device is turned on, unlocked and is showing the Home screen. What to do if iTunes doesn't recognize iPhone, iPod or iPadĬonnect your iPhone with your computer using your Apple USB cable, then open iTunes.
In this guide, we'll break down the common causes of why iTunes is not picking up your device, and how to resolve them.
The cause of this issue could stem from a number of locations including the device itself, and your iTunes installation on your computer. It can be really frustrating connecting your iPhone, iPod or iPad to your computer only to find that nothing happens - iTunes doesn't react to it at all. He doesn’t run or cycle as much as he should.Last Updated : | Wide Angle Software Why doesn't iTunes recognize my iPhone? In his spare time, Dan enjoys spending time with his family, watching sport and drinking beer. Dan has also given talks on upcoming tech trends.ĭan is completely platform agnostic, equally at home on Windows, macOS, Android and iOS and uses all four on a regular basis. As a tech pundit, Dan has also been quizzed and quoted for a wide variety places including BBC World Service and News Online, Sky News Swipe, The Sun, BBC Radios 4 and 5Live and has also been interviewed on Channel 4 News, ITV News and Sky News. He has also written a book, 1000 Life Hacks, featuring lifestyle tips and tricks across various topics including tech, parenting, fashion, home and DIY. Dan has also written for a huge amount of magazines and websites including The Big Issue, MacFormat, Maximum PC, Official PlayStation magazine and Web User. He was also part of the team that launched TechRadar where he rose to deputy editor. Based near Bath, UK, Dan stepped up to Pocket-lint from T3.com where he relaunched the UK lifestyle and technology site after a spell launching and editing Lifehacker UK. He’s a regular at tech shows like CES, Mobile World Congress (MWC) and IFA as well as other launches and events. Dan Grabham is the former associate editor at Pocket-lint working across features, news and reviews and has extensive experience writing about computing, mobile and internet topics.
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