There have been multiple versions of this update.
Microsoft has released the Media Feature Pack that may restore connectivity to mobile devices. Check with your computer manufacturer if you are unsure how to view the BIOS or modify settings in it.ġ. If your computer has an option in the BIOS for enabling Port Debuggers, that may help as well. Suggestions: Depending on your computer hardware, we have had some success making sure the mobile devices are connected to USB 2.0 ports rather than 3.0, using an external USB hub as a go-between, or using an older machine that is still running Windows 7, which tends to be more compatible with Windows Mobile Device Center. In most cases, you can still load the utility in modern versions of Windows, but as computer manufacturers have been changing their driver software, we are running into more issues with the synchronization process. Symptom: Mobile devices using Windows Mobile or Windows CE (HC1, WDT60, WDT90, WDT92, and older models) are seen by Windows in Device Manager under Network Adapters as a Microsoft Windows Mobile Remote Adapter, but do not show up under Portable Devices, and Windows Mobile Device Center fails to recognize that the device is connected.Ĭause: Microsoft stopped support and development for Windows Mobile Device Center with Windows Vista.
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